DataKnowl Support Channels
Channels are the ways that you engage with your customers. All
DataKnowl communication channels are connected and integrated to provide
a seamless customer experience.
DataKnowl channels are integrated to provide an omnichannel experience,
avoiding silos and providing agents with the context of customer requests.
The currently available channels are:
||Integrated telephone system
||Send and receive SMS
||Whatsapp for business
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Choose the option that identifies your situation. The option is composed by:
your tax / billing country, content language, currency, and the company from
which services are provided.
It is important to choose the appropriate option, as the availability of certain
services or features depends on your billing country.