The Alphanumeric Sender ID
allows you to use your company or brand name as a sender ID when you send one-way SMS messages to countries
where this feature is supported. Some supported countries may have additional requirements
(registration with network operators,
authorities etc.) or may have specific restrictions.
Alphanumeric sender IDs can contain up to 11 characters
. Accepted characters include uppercase and lowercase ASCII letters
digits 0 to 9
, and space
: A-Z, a-z, 0-9.
To get a new Alphanumeric Sender ID, simply follow these steps.
From your DataKnowl dashboard, click on the SMS
, in the side menu .
Then, click on the Request new identity
link , in the section titled Resources
Enter, in the From (Numerical or Alphanumeric) field
, the number or a text string to be used for sending SMS. You can write a
custom text string like your company's name, taking into account the limit of 11 characters. Both the numeric and alphanumeric identity are
subject to approval.
Once you have chosen your alphanumeric identity and have entered any notes in the Note box
(optional) , click on the Send Request
button  to proceed with the request for your new identity.
Finished! Your request has been received successfully and will be processed shortly. You will receive an email notification
as soon as
your new identity is available to send SMS messages  and then immediately start using this powerful channel to reach your customers.
To find out how to send a SMS message with DataKnowl
, follow the guide How to send SMS
How can I get an Alphanumeric Sender ID ?