In order to best meet the requests of your users and customers, it is important that your team can work together effectively and
To this end, in Contact, you can add new users
by inviting members of your team. In this way, you will be able to work in synergy
on the requests of your customers and manage interactions in the best way.
As the first step, to invite a new user, click on the Contact
icon, in your dashboard .
Only the administrator (ADMIN) can add new users. Then, click on the ADMIN
If this option is unavailable in your Account, it means that you do not have the role of administrator. Contact your administrator to
proceed with the invitation of new users.
To add a new user, click on the Add new
link , below Users
in the Configuration
Fill in the required fields:
- First Name: name of the user you want to invite to sign up on DataKnowl 
- Last Name: last name of the user you want to invite to sign up on DataKnowl 
- Email: email address of the user to whom the invitation will be sent 
- Role: currently it is only possible to assign the Agent  role
- Group: if you have created multiple groups, choose the group to which the new user will be assigned 
Now click on the Next
In our example we have added "Mary Brown" as a new user and filled in the required fields.
By clicking on the Next
button , you will receive a confirmation message. DataKnowl will automatically send an email to the user /
agent you have invited to join your team.
By clicking on the link in the email , the user will accept the invitation and be able to register on DataKnowl, completing the required
fields in the form shown below.
To complete the Account activation, the new user will need to set a password , enter the required sum (verification)  and click on
the Create my account
button . He/She will receive the following confirmation message.
The Account has been created successfully and the new user is ready to work in synergy with the rest of the team. To log into the DataKnowl
platform, the new user must click on the Click here to log in
link  and enter the credentials:
- Username is the email address to which the invitation was sent.
- Password the password was set during registration.
and click on the Login
The new user will see the DataKnowl dashboard and can start collaborating with the rest of the team.
How can I add new users in DataKnowl Contact ?
How can I invite a new agent ?